Contact Us

We're here to help with all your inquiries

Get In Touch

Have questions about our services or need assistance with purchasing Chinese products? Contact us using any of the methods below or fill out the form, and we'll get back to you as soon as possible.

Address

UNIT 89, 3/F., YAU LEE CENTRE, NO.45 HOI YUEN ROAD, KWUN TONG, HONG KONG

Phone

+852 53070185

Business Hours

Monday to Friday, 9:00 AM - 6:00 PM (Hong Kong Time)

Connect With Us

Send Us a Message

Our Location

Visit our office in Hong Kong

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Frequently Asked Questions

Find answers to common questions about our services

To place an order, you can contact us through our contact form, email, or phone. Provide details about the products you're interested in, including links, specifications, and quantity. Our team will get back to you with a quote and guide you through the purchasing process.

We accept various payment methods including credit/debit cards, PayPal, bank transfers, and other secure international payment options. All transactions are processed through secure payment gateways to ensure your financial information is protected.

Shipping times vary depending on your location and the shipping method chosen. Typically, standard shipping takes 10-20 business days, while expedited shipping can take 5-10 business days. We provide tracking information for all shipments so you can monitor your package's progress.

We have a rigorous quality control process. All products are sourced from reliable suppliers, and we personally inspect each item before shipping. We take photos of the products and share them with you for approval. If there are any quality issues, we'll address them before shipping or offer alternatives.

In the rare event that you receive a damaged product, please contact us within 48 hours with photos of the damage. We'll work with you to resolve the issue, which may include replacement, repair, or refund, depending on the situation and your preference.